Refund policy

Digital Products Policy

All products sold in this store are digital crochet pattern downloads. Due to the nature of digital products, all sales are final and non-refundable.

Once a digital file has been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.

If you experience any issues with your download or believe you received the wrong file, please contact us at frogumi.shop@gmail.com, and we will do our best to assist you.