Privacy policy
Last Updated: June 2026
At FrogUmi, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order, we may collect:
- Name
- Email address
- Billing information
- Order details
Payment information is processed securely by Shopify and its payment providers. We do not store your payment card information.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver digital crochet pattern downloads
- Provide customer support
- Respond to inquiries
- Improve our store and services
Sharing Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third-party services necessary to operate the store, including Shopify, payment processors, and email providers.
Digital Products
Because our products are digital downloads, your email address may be used to provide access to purchased files and order-related communications.
Data Security
We take reasonable measures to protect your personal information. However, no method of online transmission or storage is 100% secure.
Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information.
To make a request, contact us at:
Contact Us
If you have any questions about this Privacy Policy, please contact:
FrogUmi
Email: frogumi.shop@gmail.com